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7Quality |
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| 2011 Global Customer Experience Management Survey | |||
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Top 10 Companies with Most Admired Customer Experience |
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| Rank | Company | ||
| 1 | Apple | ||
| 2 | Amazon.com | ||
| 3 | Zappos.com | ||
| 4 | Starbucks | ||
| 5 | Disney | ||
| 6 | Tesco | ||
| 7 | Virgin Atlantic | ||
| 8 | Vodafone | ||
| 9 | Nordstrom | ||
| 10 | First Direct | ||